Whimsy Clips Privacy Policy

Last Updated: May 24, 2018

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Whimsy Clips (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect the following:

• Certain information about your device
• Information about your web browser
• IP address
• Time zone
• Some of the cookies that are installed on your device

Additionally, as you browse the Site, we collect:

• Information about the individual web pages or products that you view
• What websites or search terms referred you to the Site 
• Information about how you interact with the Site

We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, which includes:

• your name
• billing address
• payment information (including credit card numbers, email address, and phone number).

We refer to this information as “Order Information.”

We collect and store your email address when you opt-in to our newsletter or opt-in to receive email notifications when products are updated. With your permission, we may send you emails about our store, new products and other updates.

Customer Accounts:
When you register with our site by creating an account we collect and store your name, email address, and billing address. You may log into your account to edit your information. Your credit card number is not stored in your account. Each time you make a purchase you must enter your credit card number, we do not store this information. If you wish to close your account you can email us at privacy@whimsyclips.com. We will respond to closure requests within 30 days.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for delivery, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Provide services such as rewards programs
• Read your order history when logged into your account to prevent duplicate purchases

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION WITH TRUSTED THIRD PARTY PROVIDERS

We share your Personal Information with third parties to help us use your Personal Information, as described above.

• For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We rely on a small number of trusted third-party providers to help us fulfill our obligations, to store and deliver content electronically, to manage and maintain services and to store data. Third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Email Marketing

Whimsy Clips uses Mailchimp to send our newsletters. Within Mailchimp we collect and store data such as your name and email address. We may also utilize technology that allows us to track the clicks and open rate of our newsletters.

• You may review Mailchimp's Privay policy here: https://mailchimp.com/legal/privacy/ and
• Mailchimp's cookie policy here: https://mailchimp.com/legal/cookies/
• Mail Chimps Terms of Use here: https://mailchimp.com/legal/terms/

All email subscribers must manually subscribe to our newsletter. We also utilize the double-opt in feature, which requires each subscriber to confirm their subscription to our newsletter before being added.

OPT OUT
You may opt out of Whimsy Clips newsletter by following the unsubscribe link at the bottom of the email. You may also contact us at privacy@whimsyclips.com to notify us that you no longer wish to receive our newsletter.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

EEA RESIDENTS

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records, to provide a service and fulfill our obligations to you, to fulfill our legal obligations. If you would like to close your account or no longer wish for us to use your information you may email us to place a request. However, we will retain information for legal purposes, to protect our intellectual property, to enforce our rights under our license agreements. You may email us at privacy@whimsyclips.com

We will respond to closure requests within 30 days.

PAYMENT

Whimsy Clips utilizes a third-party payment processor to process payments. Personal information used to process a payment is transferred to the third-party payment processor and is governed by their privacy policy.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

LINKS TO OTHER WEBSITES

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

AGE OF CONSENT - CHILDREN'S PRIVACY

By using this site, you represent that you are at least the age of majority in your state or province of residence. This site is not intended for customers under the age of 18.

COPPA (Children Online Privacy Protection Act)
We do not specifically market to children under 13.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

QUESTIONS AND CONTACT INFORMATION

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at the contact form located here.

[Re: Privacy Compliance Officer]

[1421 E. Broad Street Suite 306, Fuquay Varina, NC, 27526, United States]